The Grievance Redressal Committee (GRC) of Mahanth Ram Jiwan Das College provides a fair, transparent, and accessible mechanism for resolving grievances of students, faculty, and staff. The Committee ensures that complaints are handled impartially, confidentially, and within a reasonable timeframe, promoting a harmonious and accountable academic environment.
Provide a transparent grievance redressal mechanism.
Ensure fair and impartial resolution of complaints.
Safeguard the rights and dignity of all stakeholders.
Resolve grievances in a timely manner.
Promote a safe, inclusive, and student-friendly environment.
Strengthen transparency and institutional accountability.
| Name | Designation | Position | Responsibility |
|---|---|---|---|
| Dr. Amit | Principal | Chairperson | Heads the Committee and approves final decisions. |
| Ramagyan Singh | Faculty Member | Coordinator | Receives grievances, maintains records, and coordinates committee meetings. |
| Nawal Kishore Jha | Senior Faculty Member | Member | Examines academic and examination-related grievances. |
| Chandani Kumari | Senior Faculty / Administrative Member | Member | Handles administrative and service-related grievances. |
| Sanu Kumari | Student Representative | Member | Represents student concerns and provides feedback. |
Accept grievances through online and offline modes.
Examine complaints and conduct fair inquiry following due process.
Recommend appropriate corrective measures for grievance resolution.
Inform complainants about the outcome of their grievance.
Maintain grievance records, proceedings, and reports.
Ensure fairness, confidentiality, and institutional accountability.
| S.No. | Document | Access |
|---|---|---|
| 1 | Online Grievance Submission Form | Open Form |